Sewage Damage FAQ

The best thing is to do is hire a professional restoration contractor to properly clean the area affected quickly so the plumber can make the necessary repairs.

This can typically be cleaned with standard house hold cleaning items after the cause of the problem has been fixed; however, there have been instances where  backups are so bad the client would rather call us to professionally protect, clean, disinfect and dispose of the contaminated materials.

There are some contents which are hard surface/non porous that can be cleaned by professionals, such as, glass, plastics, metals, and varnished wood.  Porous items, such as, paper, cardboard, and untreated woods contents are typically disposed of but always with owners consent.

Hire a licensed plumber to assess the cause of the damage. In some cases, a plumber can make a repair to stop the broken drain line from draining water into the basement but for damaged sewer, toilet, and sink drains lines that have gone leaking into the basement without notice will make it unsanitary for a plumber to gain access to the damaged line because of the sewage under the home for so long.

There could be a number of reasons for this but if the sewage was never addressed by a professional to begin with it could make the removal of the odor more difficult. Always consult with a professional to guide you in the best direction, our services aren’t always needed but our knowledge is here to help.

Sewage damage can happen for any number of reasons in different areas of your home. For example, toilet seepage, pipe blockage, pipe corrosion, etc.

It is recommended that you contact a professional restoration company immediately. Exposure to sewage damage can cause cross-contamination to unaffected areas of the home or building as well as severe health and safety hazards.

Every insurance policy is different. We recommend you call your insurance provider to determine coverage availability.

There main health risks involved with sewage damage is being exposed to infections and diseases. In order to avoid health concerns, it is important to handle sewage waste with the proper protective equipment since thousands of pathogens and parasites that live in the sewage waste.  We encourage property to call restoration professionals to take control of the situation before diseases are contracted and other areas in your home are cross-contaminated.

As mentioned, thousands of pathogens and parasites live in the sewage waste both bacteria and virus. . Some examples include, Escherichia coli (E. coli); Campylobacter jejuni; Salmonella; Cryptosporidiosis; Human Papilloma Virus (HPV); Adenoviruses;  Rotavirus – just to name a few!