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©2019 by First To Respond Restoration, Inc.

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Los Angeles, CA


Since each fire is different, so is the damage cause by it. Therefore, there is no specific or set procedures to follow. Instead, the Restoration Industry Association (RIA) has formulated recommended restoration practices that focus on the following:


  1. An unbiased, professional point of view

  2. Thorough inspection and diagnosis of damage

  3. Sensitivity to the feelings and needs of the victims

  4. Possession of requisite technical knowledge and experience

  5. Open communication of professional opinions

  6. Use of basic remedies in preference to superficial treatments

  7. Safe and ecologically-aware application of restoration materials

  8. Adherence to applicable codes and standards


(Source: Guidelines for Fire and Smoke Damage Repair, Second Edition, pg. 8)


At First To Respond Restoration, timing is everything! Our 1st priority is getting you back on track and restoring your property in a timely matter.  This includes having our entire team of professionals help you throughout the process. 

We Are Commited to:

  • Answering your calls anytime of the day (no prerecording or answering systems)

  • Scheduling a consultation that works with your schedule

  • Help you to relocate

  • Assist you with your insurance claim process

  • Restore your property to its pre- loss condition

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Helpful Information:  

Steps to be Followed In a Hypothetical (Severe) Fire Damage

The property owner:


  • reports the loss to the insurer and meets with the adjuster to review the loss

  • authorizes emergency services to protect the property and limit further damage

  • arranges for temporary living quarter and other services [*] when required.

  • obtains work specifications and quotes, often in conjunction with the claims adjuster

  • Reviews estimates and arrives at an acceptable work specification for the building, often in conjunction with the claims adjuster and contractor

  • signs a contract and payment [schedule] authorization for the building repair

  • determines, in consultation with a fire damage restore or the insurance adjuster, what personal property can be restored; signs a contract and payment for contents restoration

  • prepares a listing of totally damaged personal property and submits it to the insurance adjuster

  • inspects restored personal property and resolve open restoration/replacement questions

  • assembles additional living expense loss of use) information

  • arrives at a settlement with the adjuster

  • signs and submits Proof of Loss

  • receives insurance check(s) for building and content repairs, if direct payment to vendor has not been made.

  • inspects complete work and pays restoration firm.

  • replaces personal property items and submits invoices for replacement cost payments, if applicable.


*In a severe fire damage incident, the steps mentioned trace an insured owner actions; However, fewer steps may be involved in a light or moderate damage.


(Source: Guidelines for Fire and Smoke Damage Repair, Second Edition, pg. 3)

Does your property have Fire, Smoke, or Soot Damage? Call Today (844) 721-0319!